Hostess Job Description Template

Hostess on the phone in restaurant lobby

As one of your first points of contact with the public, a hostess sets the stage for your customers’ experience. Being able to manage a bustling waiting area, a hostess needs poise, organizational skills, and empathy to keep everyone happy.

While you get ready to review resumes from job applicants, it might help to have a frame of reference as you decide what skills and experience you want to target. Check out this hostess resume sample as a starting point and see some of the keywords that can help you identify top candidates for the job.

Creating your actual job description doesn’t have to be a time-consuming process. In fact, you can speed up the process and improve your chances of reaching the right candidates by downloading this customizable hostess job description template. If you’d like some additional ideas about how to make your job description stand out from the rest, take a look at our hostess job listings.

Hostess on the phone in restaurant lobby


[Intro Paragraph] Start your hostess job description with an introduction to your business. You want to stress the positive qualities of your company and the reasons why a job seeker would want to work for you. This is your chance to stand out from competing job listings, by showing potential candidates what it would be like to work on your team. Talk about your work culture, how you support your staff, and any opportunities for growth and promotions.

Hostess Job Responsibilities:

  • Welcomes guests in a warm and friendly manner.
  • Ascertains their dining/lodging needs.
  • Seats guests and manages the seating chart.
  • Monitors restaurant activity to determine seating and dining flow.
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Performs opening and closing duties, as needed.
  • Assists others with side work, including cleaning, stocking, folding silverware, etc.
  • Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

[Work Hours & Benefits] You’ll also want to include information about your working hours and benefits. By adding this information to your hostess job description, you can encourage job seekers to keep reading. Describe expected working conditions or requirements such as flexible schedules, weekend work, and overtime opportunities. Don’t forget to mention any special benefits that you offer such as uniforms provided, food and beverages provided during shifts, and employee discounts.

Hostess Qualifications / Skills:

  • Verbal Communication
  • Customer Service
  • Resolving Conflict
  • Teamwork
  • Energy Level
  • Thoroughness
  • Professionalism

Education, Experience, and Licencing Requirements:

  • Secondary school diploma
  • Prior restaurant or hotel experience preferred

[Call to Action] Job ads that include a clear, compelling call to action at the end tend to get the most responses. Tell job seekers exactly how you’d like them to apply and what specific information they may need to provide. Whether they need to click a link to apply or an email address to send their resume, be sure to include that information in this section.

Ready to Use Your New Hostess Job Description?

With your job description completed, now it’s time to get it to perform. At Monster, we’ve been pairing candidates with employers for decades and we’re ready to help. Find out how to source qualified hostess candidates by posting your next job with us for free.