Retail Sales Associate Job Description Template

Retail sales associate working with customer

No matter how small or how large your retail operation is, your sales associates are the face of the business and should be helpful, courteous, and professional. Our retail sales associate job description template can make it easier to write a targeted job posting that will get you in touch with the right candidates for the position.

Use the template’s format as a starting point and then personalize and customize it according to your store’s needs. Get helpful hints about how to write your job description by looking at our retail sales associate job listings.

Retail sales associate working with customer

Retail Sales Associate

[Intro Paragraph] It’s a good to start your retail sales associate job description with a statement that acts as your company’s marketing summary and describes your business. Take the opportunity to say something that makes your organization stand out from other employers, and be sure to discuss the items or services your company offers.

Retail Sales Associate Job Responsibilities:

  • Serves customers by helping them select products.
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Greets and receives customers in a welcoming manner.
  • Responds to customers’ questions.
  • Directs customers by escorting them to racks and counters.
  • Provides outstanding customer service.
  • Documents sales by creating or updating customer profile records.
  • Manages financial transactions.
  • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
  • Alerts management of potential security issues.
  • Assists with inventory, including receiving and stocking merchandise.
  • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

[Work Hours & Benefits] Providing the information about working hours and benefits right after the introduction helps keep your job seekers engaged. This is where you want to describe working conditions or requirements things like shift work, weekend work, overtime, and break schedules. Additionally, make sure to discuss special benefits that your company provides that others don’t make available.

Retail Sales Associate Qualifications/ Skills:

  • Listening
  • Excellent customer service
  • Meeting sales goals
  • Selling to customer needs
  • Product knowledge
  • People skills
  • Energy level
  • Dependability
  • General math skills
  • Verbal communication
  • Job knowledge

Education and Experience Requirements:

  • High school diploma or GED
  • 0-1 years of retail experience desired

[Call To Action]

You should put a call to action at the end of your retail sales associate job description. This tells the potential candidate exactly how to apply. For example, let applicants know they can apply on the company website or send their resume to an email address. Job ads with strong calls to action perform better than those without one.

Ring Up the Right Sales Associates for Your Shop

Professional customer service is not only important to your business, but it can mean the difference between just getting by and beating your revenue targets. Once your sales associate job description is ready to go, find the perfect fit by posting it on Monster for free.